Discover
Understand your business goals, audience, and communication needs.
One Platform
for Every Message
CPaaS here is SMS, WhatsApp, RCS and email from one account so OTP, alerts and campaigns share one log.
FOUR VENDORS ONE STACK
One inbox for the messages
your customers already read
Split message vendors create missed sends. We unify SMS, WhatsApp, RCS and email on one CPaaS account.
What’s Included?
Reach customers on SMS, email, push, and in-app with unified messaging and compliance in mind.
Send the right message, to the right person, at the right time.
APIs and documentation that let product and engineering teams ship communication features faster.
Connect CPaaS data to your CRM and analytics for attribution and lifecycle visibility.
Our Approach
We use one CPaaS stack so SMS, WhatsApp, RCS and email stay on the same brief and keep every send on the same brief.
Strategize
Create one messaging plan across the channels you already use.
Execute
Implement campaigns, automations and integrations without extra vendors.
Grow
Measure performance, optimize continuously, and scale results.
STRATEGY
Titan
A premium digital experience for one of India’s most trusted lifestyle brands, built around its timeless designs.
- Front-end Development
- Content Strategy
- Performance Optimization
- Ongoing Support
CREATE
Tanishq
A refined digital experience for one of India’s most loved jewellery brands, blending heritage, elegance and modern storytelling.
- Campaign Management
Front-end Development - Content Strategy
- Performance Optimization
- Ongoing Support
GROW
Tata Capital
A trusted digital experience for one of India’s leading financial services brands, enabling simpler journeys towards a better tomorrow.
- Front-end Development
- Content Strategy
- Performance Optimization
- Ongoing Support
Our CPaaS Services
SMS
Reach customers instantly with reliable, timely messages for alerts, updates, and everyday communication.
Explore
Build direct customer conversations with rich messages, media, and interactive experiences on WhatsApp.
Explore
Deliver personalized campaigns, updates, and content directly to inboxes with consistent brand communication.
Explore
RCS
Create engaging branded conversations with rich cards, buttons, images, and interactive messaging.
Explore
CPaaS, four channels, one stack
When SMS, WhatsApp, RCS and email should share an account, and when they should stay split.
CPaaS puts SMS, WhatsApp, RCS and email on one stack so OTP, alerts and campaigns share reporting. TVL uses that when the same event should try WhatsApp first and fall back to SMS. Four vendors mean four logs when a message fails.
CPaaS OTP usually belongs on SMS because delivery in seconds still beats a template wait. WhatsApp can carry the same code after the user is opted in. TVL will not put a login code only on email. Channel choice follows the SLA, not the campaign calendar.
CPaaS journeys can switch channel when the first send fails or the user prefers another app. TVL maps that in the API, not as four separate campaigns. Preference and delivery status decide the next hop.
CPaaS does not require you to turn on every channel. TVL can start with SMS API and add WhatsApp when templates are approved. You pay for what you send. The point of one stack is that the second channel does not mean a second vendor project.
CPaaS reporting shows accepted, delivered and failed by channel and template. A mailbox only shows sent. TVL uses delivery receipts to catch sender ID and DLT issues before the next campaign. That is the operations view, not a marketing dashboard of opens.
Tired of four message vendors?
List the channels you use today and we will show what one CPaaS stack would replace.
